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Service 02

AI Agent Implementation

AI agents that take real work off your team's plate — reading documents, processing email, answering internal questions, drafting output — integrated into your systems, governed by your rules, and reviewed by your people.

What is AI agent implementation? It is the design, build, and deployment of AI software agents that perform specific operational tasks — for example, extracting data from invoices into an ERP, routing inbound email, answering staff questions from policy documents, or drafting proposals from CRM data. Unlike off-the-shelf chatbots, implemented agents are connected to an organization's actual systems and data, constrained by explicit rules, and designed with human review steps where judgment or risk requires it.

Fit

Who this is for

Problems solved

What this fixes

Invoice and form data entered by hand

Inbox triage consuming hours daily

Staff can't find answers buried in policies and docs

Proposals and reports drafted from scratch every time

Research and enrichment done manually

Pilots that never integrated with real systems

Scope

What's included

  • Workflow selection and agent design — from Audit findings or a focused discovery
  • Data and system integration: ERP, CRM, finance, document stores, email
  • Guardrails: permissions, data boundaries, output constraints
  • Human-in-the-loop review workflows
  • Testing against real historical cases
  • Team training and runbooks
  • Production monitoring and tuning period
  • Baseline-vs-actual performance report

How it works

Agent work runs on phases 2–4 of the Olyra 120: design and pilot on one well-chosen workflow, build and integrate production-grade, then deploy, measure against baseline, and extend to adjacent workflows. A first agent typically reaches supervised production inside 30–60 days.

Deliverables

Working agents in production · Integration documentation · Guardrail & escalation spec · Training materials · Baseline-vs-actual performance report.

In practice

Example agents

Finance

AP agent

Extracts invoice data, matches purchase orders, posts clean records, and queues exceptions for human review.

Healthcare / intake

Intake agent

Reads inbound referrals, extracts structured fields, checks completeness, and routes cases with a summary attached.

Knowledge

Policy & SOP agent

Answers staff questions from your documented procedures — with citations, so answers can be verified.

Sales

Research & drafting agent

Builds structured briefs on inbound leads and drafts first-touch emails for rep approval.

Realistic outcomes

Questions

Agent implementation FAQ

Will agents act without human approval?

Only where you decide they should. Every agent is designed with explicit autonomy levels: some tasks are fully automated (low risk, reversible), others always queue for human review (payments, client communications, anything regulated). You set the line; the system enforces it and logs everything.

Which AI models and tools do you use?

We're vendor-neutral. The choice depends on your data sensitivity, existing stack, volume, and budget — sometimes a frontier model API, sometimes a smaller hosted model, often plain automation with no AI at all where that's the better tool. Recommendations come with reasoning and alternatives.

How do you keep our data safe?

Data boundaries are set in the design phase with your IT: what data an agent can read, where it can send output, what gets logged, and what may never leave your environment. We favor configurations where your data is not used to train third-party models, and we document the full data path for your review.

How long until an agent is live?

A first agent on a well-chosen workflow typically reaches supervised production inside 30–60 days, following the Olyra 120 sequence. Complex integrations (legacy ERPs, regulated review steps) extend that; we tell you before we start, not after.

Find out what AI can actually do for your operations.

Start with an AI Operations Audit — a fixed-scope diagnostic that maps your workflows, scores your AI readiness, and hands you a prioritized 120-day roadmap. If we don't find real opportunities, you'll know that too.

Request an AI Operations Audit → Prefer to talk first? Book a 30-minute intro call.